Store regulations

I. GENERAL PROVISIONS

§1.

These Regulations define the rules related to the provision of services in the scope of purchasing products, which is an original training program prepared by Fotobudki.pl Przemysław Boniecki ul. Boczna 29 B 93-646 Łódź NIP 773-165-06-67.

 

§2.

  1. The following definitions are introduced in these Regulations::
    • CUSTOMER – (1) a natural person with full legal capacity and, in cases provided for by generally applicable provisions, also a natural person with limited legal capacity who has concluded or intends to conclude a Sales Agreement with the Seller; (2) a legal person; (3) an organizational unit to which the law grants legal capacity;
    • CIVIL CODE – the Act of 23 April 1964, the Civil Code (Journal of Laws of 2023, item 1610, as amended);
    • REGULATIONS – these regulations;
    • SELLER – Fotobudki.pl Przemysław Boniecki ul. Boczna 29 B 93-646 Łódź NIP 773-165-06-67 entered into the Central Register and Information on Business Activity;
    • SERVICE – website located at: https://glambot.pl/
    • SERVICES – products offered by the Website.

§3.

  1. These Terms and Conditions regulate the rules and conditions related to the purchase of services offered on the Website.
  2. Using the Website is tantamount to accepting these Terms and Conditions.

 

II. TERMS OF USE OF THE SERVICE

§4.

  1. The technical conditions of use of the Service are important for its proper functioning, appearance in the web browser used by the Client, as well as for the security of transmitted data.
  2. In order to use the Service correctly, it is required:
    • having access to the network (internet connection),
    • using a web browser (Chrome, Firefox, Opera, Safari, Edge or Internet Explorer),
    • supporting cookies in the browser.

 

 

III. OFFER

§5.

  1. The following products are offered within the Service: glambot arm and accessories.
  2. Unless otherwise provided for by mandatory provisions of law, in no event shall the Seller be liable for any personal injury or property damage, including lost profits, indirect or consequential damages resulting from the use of the Service, in particular:
    • decisions or actions taken by the Client based on the data contained in these Regulations;
    • any legal, factual or financial operations, actions or omissions taken on the basis of the purchase of the Service from the Seller;
    • actions or omissions of third parties for which the Seller is not responsible;
    • events attributable to the Client or third parties.
  3. The Seller makes every effort to ensure that the Customer achieves his or her goals and assumptions related to the Service, but the multitude of factors influencing the effects of using the Service does not guarantee results.
  4. The results of using the Services may vary for each Customer.

 

 

IV. PAYMENT METHODS

§6.

  1. The seller allows you to use different payment methods to purchase an item. List of currently accepted payment methods:
  2. In order to receive a VAT invoice for the service provided, the Customer should inform the Seller of the desire to receive it and send the data necessary to issue a VAT invoice.
  3. The Seller issues accounting documents for payments made in accordance with applicable Polish law.
  4. The purchased Service is delivered to the Customer immediately after the payment process is completed, unless a different deadline is specified in the product description or delivery information.

 

 

V. RECURRING PAYMENTS

  1. The Seller may provide that access to some Services will be paid for in recurring payments at monthly intervals.
    Purchasing a Service and paying for it with a recurring payment is tantamount to expressing consent to charge the
  2. Customer’s card with Recurring Payments.
  3. Consent to Recurring Payments may be revoked at any time and at any request of the Customer. Resignation from
  4. Recurring Payments may be made by clicking the button – submitting a declaration of resignation from recurring payments in the appropriate tab of the customer’s account. In the event of resignation, the service will be canceled from the day after the last day of the current settlement period.
  5. The Services, in accordance with the offer, have information on the monthly fee and the period for which the Customer, by concluding the agreement and paying for the Service with a recurring payment, agreed to the cyclical, monthly collection by the Payment Operator (PayU S.A.) from the payment card of an amount of money corresponding to the value of a given Service.
  6. The descriptions of the Services contain the exact duration of recurring payments and the prices of the Service.
  7. In the event of refusal to authorize and cancellation of payment for a previously registered card, PayU will attempt to charge the card again the following day. Subsequent authorization attempts will be made once a day for a period not longer than 31 days. During this time, the Seller will take steps to resolve with the Customer the problems with charging the card. In the case of recurring payments, the first payment is made at the time of purchase of the Service on the Website. The next fee is charged via PayU in the second month of the Service. Subsequent payments are charged monthly.
  8. Recurring payment expires on its own:
    • at the end of the period of the purchased Service indicated by the Customer;
    • at the end of the purchased Service, i.e. the time for which the availability of the Course was planned by the Seller;
    • at the time of receiving a statement of disagreement to charge the Customer’s card with Recurring Payments;
    • in the event of refusal to authorize and cancel the payment for a previously registered card, which leads to the interruption of the settlement of the next period of recurring payments.

 

 

VI. WITHDRAWAL FROM THE CONTRACT

§7.

  1. The Customer has the right to withdraw from the contract within 14 (fourteen) days from the date of its conclusion, without giving a reason.
  2. To meet the withdrawal deadline, it is sufficient to send a declaration of withdrawal from the contract before the deadline to the email address: glambotpolska@gmail.com.
  3. Withdrawal from the contract is effected by submitting a declaration. The declaration may be submitted in any form, e.g. by a written declaration sent to the Seller’s address indicated in §1 or electronically via the contact form located on the Website.
  4. The Seller will immediately, no later than within 14 days from the date of receipt of the declaration of withdrawal from the contract, return all payments made by the Customer, excluding the costs of return shipping.
  5. The payment will be returned using the same method of payment that the Customer used. If the accepted method of payment is difficult or impossible, the Seller will contact the Customer to agree on another method of return, which will not involve any costs for the Customer.
  6. The Customer may consent to the performance of the sales contract before the expiry of 14 days from the conclusion of the contract, declaring that he has been informed of the loss of the right to withdraw from the contract in accordance with the Consumer Act.
  7. The right to withdraw from the Sales Contract by the Customer who is a Consumer within the meaning of the Consumer Rights Act, in relation to the contract for the supply of digital content that is not recorded on a tangible medium, in accordance with Art. 38 point 13 of the Consumer Rights Act, does not apply to the Consumer if the performance of the service began with the express consent of the Consumer before the expiry of the period for withdrawal from the contract and after the entrepreneur informed him of the loss of the right to withdraw from the contract.

 

 

 

VII. COMPLAINTS

§8.

  1. Complaints can be submitted via a dedicated email address.: glambotpolska@gmail.com.
  2. The complaint should include at least:
    • identification of the Client submitting the complaint (email, data enabling their identification in the Service);
    • indication of the circumstances constituting the basis for the complaint;
    • indication of the expected method of resolving the matter.
  3. The Seller shall consider the complaint within 14 (fourteen) days from the date of delivery of the complaint notification. If the notification does not contain the data indicated in paragraph 2 above or additional data is necessary to consider the complaint, the Seller shall ask the Customer to supplement it no later than within 5 (five) days from the date of notification.
  4. The Seller shall provide a response as to how the complaint will be handled to the Customer’s e-mail address or other electronic address provided in the complaint.

 

 

 

VIII. OUT-OF-COURT COMPLAINT AND CLAIM SETTLEMENT PROCEDURES AND RULES OF ACCESS TO THESE PROCEDURES

§9.

  1. Detailed information on the possibility of using out-of-court complaint and claim settlement procedures by a Customer who is a consumer, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection and at the following websites of the Office of Competition and Consumer Protection:
  2. The customer who is a consumer is entitled to:
    • to refer to a permanent consumer arbitration court, referred to in Article 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to resolve a dispute arising from the concluded Agreement;
    • contact the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings to amicably resolve the dispute between the Customer and the Seller. Information on the principles and mode of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of the individual Provincial Inspectorates of the Trade Inspection;
    • obtaining free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of the district (municipal) consumer advocate or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided by the Consumer Federation on the free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address: porady@dlakonsumentow.pl.
  3. At http://ec.europa.eu/consumers/odr there is a platform for online dispute resolution between consumers and traders at EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales contract or a service contract.

 

 

IX. APPLICABLE LAW

§10.

  1. The agreement between the Seller and the Customer is subject to the provisions of Polish law and will be interpreted in accordance with them.
  2. The courts with jurisdiction over all claims arising from the agreement concluded between the Customer and the Seller, as well as any cases concerning claims for torts and unjust enrichment that may arise in connection with the conclusion, performance or termination of such an agreement are Polish courts.

 

 

X. FINAL PROVISIONS

§11.

  1. Changes to the Regulations will be published on the Website in the form of information about the changes introduced and a unified text of the Regulations.
  2. Changes to the Regulations come into effect on the date each time indicated by the Seller, but not less than 14 days from the date of publication of information about the changes and making the unified text of the amended Regulations available.
  3. Each time, in order to use the Website, it is necessary to familiarize yourself with the current version of the Regulations and accept it.

§12.

  1. The current version of the Regulations is published on the Seller’s website and can be delivered at the Customer’s request electronically to the specified email address without additional charges.
  2. The provisions of these Regulations are effective from 1.12.2024.